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OS Inc.
Pewaukee, WI | Full Time
$33k-42k (estimate)
9 Months Ago
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OS Inc.
Pewaukee, WI | Full Time
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Customer Service Representative
OS Inc. Pewaukee, WI
$33k-42k (estimate)
Full Time | Business Services 9 Months Ago
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OS Inc. is Hiring a Customer Service Representative Near Pewaukee, WI

Amazing opportunity for someone who is not a Jerk, wants to learn our business, embraces change, never settles at being mediocre and takes stock in delighting our customer. These are the Core Values of OS inc. If values like these resonate with you keep reading and consider applying our Customer Service Rep opportunity.
The People:
We have a group of people aspiring to be subject matter experts in all thing’s medical claims, who love technology, can critically think, who are fast moving and productive and who get geeked out on delighting our customer. Our culture is a low ego atmosphere as no job is too small for us to handle. We are competitive in spirit and love to work hard and play hard. 
Your Responsibilities:
The Customer Service Representative plays a key role in supporting OS revenue cycle management projects. The successful candidate is responsible for providing customer service via phone calls to designated work list of accounts to collect outstanding balances on self-pay accounts with the goal of coordinating payment arrangements. The customer service representative is also responsible for working claims ensuring that they are processed to completion/resolution in accordance with client contract stipulations, company policies, procedures, guidelines as well as state and federal insurance regulations.
Skills and Experience: 
  •  Demonstrated customer service background; in a healthcare setting preferred
  • Professional, articulate voice needed. 
  • Ability to multi-task in several computer applications while holding a conversation with a customer. 
  • Ability to handle multiple tasks simultaneously, meet time sensitive deadlines and organize workload with general supervision
  • General understanding of accounting and/or payment arrangement principles desired.
  • Experience with medical insurance follow up processes, preferred 
  • Must be efficient, productive and fast moving. 
  • Must be able make decisions efficiently based on insurance and revenue cycle guidelines.
  • Must be able to communicate well with a wide variety of contacts at all levels of the organization.
  • Able to interpret medical explanation of billing forms.
  • Must have phenomenal organization and computer skills and be technically proficient in Microsoft software products including Word, Excel and Outlook.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$33k-42k (estimate)

POST DATE

08/24/2022

EXPIRATION DATE

07/08/2024

WEBSITE

theosgrp.com

HEADQUARTERS

LA CROSSE, WI

SIZE

25 - 50

FOUNDED

2014

CEO

JOHN STORLIE

REVENUE

<$5M

INDUSTRY

Business Services

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About OS Inc.

The OS Group provides nationwide environmental compliance consulting and a secure, web-based environmental management information system for business with multiple locations in multiple jurisdictions and states, such as retailers and logistics. We provide environmental compliance, due diligence (Phase I & II ESA), site investigation & remediation and brownfields services to commercial, state and local government in Wisconsin, Minnesota & Iowa. Retail Environmental Solutions provides nationwide, innovative solutions for the unique environmental compliance challenges of retail. Environmental Com ... pliance Consulting & Compliance Management Systems and Services for Retail, Logistics (distribution, warehousing, transportation) & related sectors: Compliance Program Development Benchmarking Compliance Gap Assessments Processes & Procedures Training & Job Aids Compliance Audits Permitting Fuel Storage Tank Management Stormwater Design, Permitting & Plans Spill Prevention Control & Countermeasure Plans (SPCC) Environmental Compliance Tracker Environmental Management Information System Off-the-Shelf Web-based Data Secure Customizable with minimal development costs Coulee Environmental Solutions provides environmental due diligence consulting (Phase I & II), brownfields, site investigation & remediation, stormwater consulting and environmental compliance to western Wisconsin, southeastern Minnesota and northeastern Iowa. Environmental Due Diligence (Phase 1 and 2 Environmental Assessments) Brownfields Investigation & Remediation Soil & Groundwater Testing Monitoring Well Construction Site Closure Storm Water Treatment & Design Stormwater Pollution Prevention Plans (SWPPP) Environmental Compliance Storage Tank Compliance Spill Prevention, Control & Countermeasure Plans More
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